Hi, thanks for your reply. It was non-ebay sale. I apologise if I am being pedantic - just to be clear - a buyer CANT request the money be put on hold, only PayPal makes this decision? Just to check, "on delivery" means when I send it or when it is received by the buyer? If it is the latter of the two, do they need to do anything to say that they have received the parcel or will this be confirmed due to the tracking ID if that makes sense? Apologies for being a bit suspicious, I don't have much expeirence with this website and thus far I've not encountered a hold before.
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