Hello. PayPal is asking to verify information about the owner/business account before we can continue to use the PayPal account. I submitted all the required information. However, when I set up the PayPal account, I put down the name of the business owner as the PayPal owner. Unfortunately, they are only a figurehead. They don't run the business and are rarely in the country. Instead, it's the manager who is in charge and who receives all the correspondence for the business. Thus, his address is the one in the PayPal's account (i.e. c/o Manager and Manager's home address). I uploaded tax letters showing that that's the case and included a note explaining the situation. Unfortunately, PayPal seems to reject this as they have asked me twice to upload evidence of the mailing address of the PayPal owner. What are my options? Can I close the account and re-open one with the name of the Manager as the PayPal owner? There's still some money left in the account. What's going to happen to that money? Thank you.
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