OK, issue resolved - must have had issues with his customer support ticket system as I had not received emails he claimed to have sent where he did, in fact, offer to resolve this correctly and even provide me a license for life for my aggravation. He sent me a direct email and showed proof of that, so I take back accusations he lied about it, my mistake and his support ticket system mishap for some reason. As I cannot remove the posts - please disregard them, the issue was satisfactorily resolved.
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