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Hi @bcatt -
I'm sorry you don't feel comfortable with filing your complaint with PayPal at this time. If the tracking doesn't show delivered or if it's delivered to the wrong shipping address, I do recommend to file an Item Not Received dispute within the Resolution Center. Please keep in mind that you have 180 days to report an issue with a payment. I hope this helps!
- Jae
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@sharpiemarker I wasn't trying to convince you - I was giving you accurate facts so you could help! I will try and solve it through a PP claim with the steps you suggested, if it doesn't work I'll contact my bank. Thank you so much 🙂
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