Hello, I work as freelance developer, and make websites for clients.
I have my client paid me today, but the transaction status is "ON HOLD".
I opened the transaction and in shipping information marked the " No Shipping Needed" or so option, and I got response alert back saying "We notified your buyer about it".
So I tried to search something specifically on how that process is going, but nothing so far.
My question is, does my client needs to confirm something on their side?
I asked her to have a look on the transaction on her paypal and see if there is something to confirm, but she said there is nothing, then I remembered it said, it will email the customer, so I wonder if there is some sort confirmation link sent to the my customers email or similar?
I simply dont feel comfort to chase my customer for this, and ask for additional things, since its online and shall be simple and not complicated as it appears to be.
Thanks in advance.
Cheers.
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