Hi @68bevr -
I am sorry to hear that you are running into a similar issue. I would recommend filing a Merchant Technical Support (MTS) ticket as well. You can open the ticket by going to http://paypal.com/mts and then choose the "Contact us" option towards the bottom. By doing this a website expert will be able to pinpoint the issue and you'll receive live updates as we work to resolve the issue.
Should you still need additional assistance, you can reach out to our Customer Service support through either Facebook or Twitter. If you don't have a Facebook or Twitter account, you can always go to the bottom of any PayPal page and click "Help" or "Contact."
Thanks!
Callie
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