I bought a reborn doll on facebook from a so called 'friend' for £500 and she said I could use Paypal to pay in two instalments. but I must use Friends and Family or it would cost her money so I agreed. When it arrived it stank of nicotine and had a yellow face...it's clothes were dirty and much too big but the worst thing was she'd split it's mouth at both sides. It is nothing like the video which she showed on Facebook and I understand I cannot claim from Paypal because there is no protection paying by Friends and family....I didn't know this. I complained and told her I wanted to return it for a refund but she refused.
I rang my credit card company and they said to send it back to her and they would get me a refund. I don't have her address so I can't return it. Is there any way I can get her address? Will Paypal not help? Maybe they could give me her address? She has very carefully covered her tracks and completely conned me.
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