When I log in to PayPal and see my account summary, I see a notification:
"To help keep your account secure, please provide documents that confirm your identity. If you've already added them, thanks. We'll email you once we've reviewed them."
When I click on the link that says "Provide Docs Now", it says "We're reviewing your documents. You should hear back from us in 2-3 business days." However, it's been about 2-3 months, and I haven't heard back from PayPal yet. As a result, I can't claim all of the money that is in my PayPal account.
How can I speak directly with someone at PayPal and inform them that they haven't reviewed my documents, leaving me unable to access my money?
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