I purchased some basketball shoes off a website that at the time I didn't realize was fraudulent. I got a confirmation email of the order but in my busyness, didn't see that I never got an e-mail with tracking saying that it shipped. About a week and a half later (the shoes were for my son so I wasn't paying close attention), I realized that they hadn't arrived and started looking into it. I tried calling the phone number on the website and it wasn't in service. I tried emailing and it bounced. So I went to the Paypal resolution center and went to start a claim. The email on the resolution center, for the seller, was a different email so I tried emailing and never got a response so I escalated the claim. Then the "seller" provided tracking information so Paypal closed the claim and denied my claim. The tracking information was for my city but it said that the item had been delivered a few days earlier but it hadn't been delivered. I started a claim with UPS to track the package and they provided the delivery information which showed an entirely different address. They checked with the place where it was dropped off and the item the tracking was for wasn't my item. It was for classic car parts from a classic car part company and were for the person where it got dropped off. So my seller must have put some other tracking number in for something else going to the same city to get Paypal off their backs. And because my claim is denied, there's no way for me to start a new claim. I'm stuck with them never having shipped my shoes and out the $60. Is there anything I can do about this? I'm so afraid if I try to call they'll just say that they can't discuss the claim because it was already denied and you're not allowed to argue a claim that was denied. I have documentation of everything and the person who got the classic car parts said that when UPS came out they took pictures of everything and all. UPS just says that it was delivered because it was. It was delivered to the address it was supposed to because it wasn't my item. Melanie
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