Hello,
Is it true that if I make a complaint it freezes the sellers account? I requested £50 refund, but we mutually agreed to £43. This is a private seller, not a company. Now the seller claims that they cannot send me the agreed amount of money back, because I have requested £50. They say I should change it, but I don't know how. I have not marked the case as resolved. I have not escalated the case to PayPal either. Tips on what I should do?
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