I purchased a product from an online vendor on April 4th, using USPS 2 day priority shipping. The payment was processed and item shipped out on April 5th. Initially the tracking showed the item would arrive by April 8th before 8:00 pm. The last tracking scan was the item leaving the local post office in the seller's location. On the 8th around 5 PM tracking updates to say the item will be late but is still in transit. Tracking was changed 24 hours later only to say it's now April 9th and the package will be late. Tracking has not updated since that time and I believe the item to be lost. I contacted the seller on April 10th asking if they could contact USPS to discover what has happened to my package, as USPS tells me only the sender can file a claim if necessary. The seller has now told me that the only thing they can do is wait until April 17th to file a claim for the missing item, 7 business days after the package was supposed to arrive, per USPS policy (I confirmed this as well). The seller also stated they would decide whether to ship a replacement or not on the 18th. At this point I am apprehensive that a) my package will be found and b) the seller will send me a replacement. What are the odds if I file a dispute PayPal will rule in my favor? My concern is the seller will claim they completed their end of the transaction since the item did ship regardless of where it has ended up.
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