I ordered a hair straightener from them on 2 March and never received confirmation of my shipment. I filed a claim with PayPal on March 29. Then on 9 April, I escalated the issue because storm media never responded. I finally receive something in the mail from China two days later (11 April) and its practically a “toy hair straightener.” Not worth the money and definitely not worth the wait. PayPal has denied my case and there’s no way of opening another case on this issue. I want a refund but the email they provide continues to leave me with no responses after I email them. What am I supposed to do now? How can I get a hold of this company and why won’t paypal remove them from their services if they are causing so much trouble with the PayPal community?
... View more