It’s the law for PayPal to refund the money when Visa/MC is used (credit or debit card). ACH transfers from your bank account are also covered. It’s called Regulation E. I’m a bank examiner - so if they don’t comply - they’ll be hearing from their regulator (CFPB & IRS)
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Same problem. Ordered quilt in October - didn’t get it. Emails to company have been returned undeliverable. Filed a claim with PayPal with just a couple days to spare - Regulation E requires that PayPal refunds the money.
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