I feel like you're reading my mind. I had the SAME THING happen - I didn't like the shipping charge, I didn't complete the transaction, I received an email about 'my order'. I emailed Storm Media's shell company GOAT to cancel the order. The customer service person tried to convince me to accept a discount and refund of postage, but I asked for the cancellation and refund, and a few days later I got a shipping confirmation! I came to this forum and basically realised that I have no recourse through Paypal, only through my bank. Now I am very, very cautious about Facebook ads. So I've stopped using Paypal if I can enter my credit card details. At least I know my bank will back me up. Even when my PayPal login has been convenient or pre-entered, I just don't feel safe anymore. I don't suppose Paypal much cares that I've stopped using their service, I'm just one little customer. Why worry about a few disgruntled customers when there's another sucker born every minute?
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