Thanks to all for reporting .. as per previous post if finally got through to second phone service representative. Experience was worse than first call .. obviously nobody know what they are doing in support. Just checked Service status: ReportingService Outage Account ->Service Outage Incident Start: Mar 18, 07:00 UTCIncident End: On-going
AFFECTED PRODUCTS:
ReportingToolsHistory
Update 2:
Our engineers are continuing to work towards a resolution of this incident. Until then, merchants may run into additional issues related to the following:
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Apr 4, 19:56 UTC
Update 1: We continue to work towards a resolution and will provide an update when we have more information.
Apr 2, 15:51 UTC
Initial Notification: We're experiencing a system issue that's intermittently affecting all reports under the Statements menu. If you're experiencing this issue, please try refreshing the page. We apologize for the inconvenience and are working towards resolving this issue.
Mar 28, 17:46 UTC As well a lot of "dim bulbs" managing the network as well .. this has been on-going since March 18th !? Finally got a twitter response, they want me to email them a screen shot of my error message. Yikes !! why don't they just try an access the web interface themselves ?! I'll comply, why not help the help desk and syadmins do the job they are paid to do ? or am I not paying enough for the dismal service.
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