I received only the small plain black straightener which is not what I ordered and it was damaged because it was shipped in an envelope. I made a claim because they didn’t want to refund my money unless I paid return shipping. I feel like that’s unfair since I’m not the genius that shipped a cheap quality product in an envelope. Of course PayPal sides with them and would like me to spend half of my refund to ship the wrong damaged product back to them. So much for PayPal protection. Not sure why PayPal would still allow this company to use their services with this many complaints.
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