Hi all, a quick update!!!!!!! I have finally got my ''return shipping on us'' refund after waiting patiently since Feb. 22nd 2019, but only because I got on the phone and spoke to a real person! Forget emails, it's a waste of your life (trust me)!!!!!!! Have all your details ready and ref. number and just wade through the robot call system until you reach a real person! All the best everyone! 🙂 x
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I made my claim back in February and am still waiting for my refund!!!!!!!! I had an email saying my claim was accepted and that I would have the refund within 5 days! Its now April and still nothing! I have emailed them numerous times and only once had a reply saying exactly the same as what others have said ie. problems beyond their control blah, blah!!!!!!! I made a complaint using the online form a few days ago and did have a response the same day but was told to email yet another address!!!!! I am not a happy PayPal customer and certainly won't bother with this disgraceful service ever again!
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Hi @Faridakhan Has this problem been sorted yet? I am having the exact same problem. My claim was accepted, got an email saying refund would be within 5 days, but 5 weeks on still no refund! I have emailed them 3 times now and the first one said it was being sorted but the other 2 emails I have had nothing! I am really fed up of the bad service and it certainly doesn't make me want to bother with Paypal again! 😞
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