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@gringos The only way to downgrade is to call customer service: Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US. Say "Live Agent" to the automated recording You can continue with a business account operating as an individual, receiving payments as freelancer. If it lets you edit your business information, go to: Account Settings (wheel icon near log out button) > Business information > Update Click Edit link on the box that goes across the page to select your Business Type: "Individual" and type in a keyword or Product name of what you do (ie. freelance or keyword of the type of work you do; select the most relevant category keyword you can find). You can use your own name as the business name. Everything is self explanatory. You may not have to fill in all the fields if they are not required but Keyword/Product type is a must and Business Type. Then the box on the bottom left: Use a short and long name to appear on client's credit card statement if they pay with card so they know who they sent payment to. Enter your sales venue. Where you sell your services. Select what your income would be roughly. The the box on the right, put your date of birth. Then submit the info PayPal is asking for. If you don't have it, write a letter explaining why you don't have a particular document, pdf it and upload it to relevant document they want. For example, if PayPal wants supplier invoices and you don't have it. Write a letter explaining why not and upload it to the supplier invoices part.
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