i was have open case with some buyer and after paypal team look into the problem , case is closed now in my favor and i delivered this message Dear ahmed <removed>, The following case was found in your favor. If there was a hold on this transaction, it has been removed. We have confirmation that the buyer has received the item or service. No further action is required on your part. Transaction Details Case number: PP-D-0000000 Buyer's name: Buyer's email: Buyer's transaction ID: Transaction date: 30 April 2019 Transaction amount: Your transaction ID: Dispute amount: To learn how we review and resolve claims, you can view the PayPal User Agreement, which you accepted when you created your PayPal account. Simply click Legal agreementat the bottom of any PayPal page. Please note: Records of all claims are kept in the Resolution Center for your convenience. Sincerely, PayPal NO cases in my que and my balance still negative
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