On February 17th this year after seeing a very slick advertisement showing just the items I was looking for I made an order. The items were Solar powered flame effect garden lights shown in a garden setting, they were clearly marked "Solar" even being shown being put together. However what was actually delivered were 8 LED flame effect bulbs, no spikes or housing, solar panels etc. The bulbs were not solar, can only be used in a powered light socket and definitely not for external use. Despite e mails back and forth I could not get these changed for correct items, I was told you ordered the items you received?? I offered to exchange the useless bulbs for correct items and pay any price difference, still no go. This I explained to Paypal and raised a complaint against the company, Huang or lizcli as called at first. Paypal have repeatedly ignored my explanations, they send the same message time after time. Paypal expect me to accept 50% of the purchase price while returning 100% of the articles while at the same time paying for post and packing all the way to China. They came to this decision in a no time at all so quite clearly did not investigate this cowboy operation. When I complained that they were not listening to me at all and just finding for a very dubious seller they just sent the same message I had already received several times. Very very disappointed with PayPal, not sure I will ever use them again.
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