YES..This is a BIG problem, because I have the SAME problem. I went to CHAT with customer service, but it wasn't a REAL person, so I couldn't get the ANSWER I was looking for EITHER. So I think I'm going to CALL customer service and TALK to a REAL person, and ask what the work-around is !! But if you or anyone eles finds the ANSWER please send a REPLY here !!! Thank you, bigmike57
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