It has been over a year probably since the last time I'd accessed my personal account and I can't remember the password. The problem is whenever I try retrieving or resetting it I wouldn't be able to proceed after the enter email address page, I frequently get stopped proceeding from the "I am not a robot" page..It all goes down to an error page saying "Sorry, we couldn't confirm it's you". I really need to access my account as soon as possible. Thanks,, P.S. the security challenge verifies as the green "Right" mark checks in the box next to " I'm not a robot" sentence.
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