Hi @sda4404, Below is a link to the PayPal document uploader for uploading outside the Resolution Center. When the document is uploaded—contact PayPal to let them know that you have added the requested document to your account and that your case needs to be sent back into the queue, so someone can finish working it. https://www.paypal.com/cgi-bin/webscr?cmd=_file-upload-or-fax-outside-resolution-centre&file_upload_for=account_management&continue.x=&fli=true
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What if you do all that and you still get nowhere? My account looks the same but when I contact them they say they need one more document and to upload it in the resolution centre but when I go there there is no button to upload anymore documents. it says thank you for submitting that information we will be in contact with you in 2-3 days. I have the document and I want to upload it but there is nowhere for me to upload it and all emails I get from PayPal are no reply emails.
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