What if you do all that and you still get nowhere? My account looks the same but when I contact them they say they need one more document and to upload it in the resolution centre but when I go there there is no button to upload anymore documents. it says thank you for submitting that information we will be in contact with you in 2-3 days. I have the document and I want to upload it but there is nowhere for me to upload it and all emails I get from PayPal are no reply emails.
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I’m at my wits end with PayPal please help! My account is restricted because I need to supply a document proving my business is a public company. Sounds easy right? Well I’ve gone to the resolution centre and there is no button the allows me to upload the document. All that is there is a message thanking me for information (other info I supplied weeks ago). I have sent emails and I called PayPal about this so many times I’m now in tears because all I’m told is that they will send a message to the compliance team and someone will contact me. Days later Someone contacts me via email to tell me I need to submit this document but I already know I need to submit this document! The problem is I can’t reply to the email and THERE IS NO WAY FOR ME TO UPLOAD IT ON MY PAYPAL ACCOUNT. Please help.
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