There is NO CONFUSION @PayPal_Olivia! I've been a Paypal user for over 14 years and have NEVER had an issue until this past year. Support SUCKS now! I don't care if Paypal is global or not, when I need help and can't get it there's a problem. When someone does NOT understand my question or problem, there's a problem. When my issue is NOT resolved, there's a problem. As a customer of Paypal, we should have other options to get our problem(s) resolved and in a timely manner.
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