I received only the small plain black straightener which is not what I ordered and it was damaged because it was shipped in an envelope. I made a claim because they didn’t want to refund my money unless I paid return shipping. I feel like that’s unfair since I’m not the genius that shipped a cheap quality product in an envelope. Of course PayPal sides with them and would like me to spend half of my refund to ship the wrong damaged product back to them. So much for PayPal protection. Not sure why PayPal would still allow this company to use their services with this many complaints.
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One of the biggest scams on paypal would be this.. The buyer reported that the item they received wasn't as described to their credit card company..The credit card company puts that money back on their card immediately.Pay pal immediately goes into the sellers account and puts a hold on the money, which leaves your account in the negative.90% of the time the seller is never going to get that money back..Pay pal says they will try and get it, and it can take up to 3 months..Every time I have had this happen, it was 90 days or more before I was told what I already knew.They could not get it back..So the customer stole my items because they are not required to return them and they are laughing all the way to the bank..As a seller we have no protection what so ever..More and more people know about this scam and are ripping sellers off..How paypal and the credit card companies allow this is beyond me..It is fraud 100%..It is to the point I want to make a customer sign a legal document saying they will not do this if they buy my item..So, you need to call your credit card company and tell them the item was not as described, and they will put it back on your card..and guess what? you will NOT have to return it
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