I've used PayPal for the past 9 years and I too just received a request to "confirm my identity". I can tell you I will delete my account rather than send them my private information such as birthdate and social security number. They don't need that information to process a transaction or refund through my credit card they have on file. If PayPal were to get hacked, they get my credit card info which is protected by the credit card company. If they get personal info like a social security number and birthday then I could have a real mess. If it can happen to one of the big 3 credit bureaus (Equifax), it can happen to PayPal. And I certainly don't like anyone having access to that kind of information just to "confirm my identity".
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