Please help, I have sold and item and underestimated the postage on it, contacted customer and she was fine with refund, day later I get a dispute to which I log in see its the same amount of money and refund it straight away, turns out the dispute was for a totally separate item that the buyer hadn't received. He received it the item the next day and has basically said that its my fault for sending the parcel late, he has said he would wait for the money to come back which will take 5 days but is now ignoring all contact, paypal are saying the dispute is over but its incorrect how do I get help? To summarise, I refunded the wrong person, they now have the item and their money back but I am also having ti refund the money back to the other lady so will there fore be with no items and £60 out of pocket, how dii I explain to paypal that the gentleman should not have received a refund as he has the items? how do I get my money back? Thanks
... View more