Hi there is no way to contact Paypal on Facebook, we tried several times, they never answered on Facebook Messenger, after we asked your bot to chat with an agent. The situation in quite weird... We got our money back, BUT when we check the Resolution Centre, we se that the case is still open and that you are waiting for the seller response (or the buyer??) We are the buyers, and we gave Paypal all the answers and the documents they asked for. If we click on the "View" button, we se that the case has been decides in our favour. Thank you Paypal. Still the situation is so weird! I do hope that Paypal will fix this, fortunately the money is back, but I don't really like to see this case still open in our Resolution Center. I'm still afraid that some mad Paypal employee puts his hands in our pocket and transfers that money again back to the fraudolent seller.
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