Hello
Does anyone on this forum know how to get the staff at paypal to let me close my account due to the limitations in place?
I was requested by paypal to provide extra ID and other information which i do not feel is necessary, moreover it is intrusive and i'm not prepared to allow this company to access my personal details other than which is already provided.
I have used paypal for a number of years, but, due to this issue i wish to close my account.
I have contacted customer services a number of times and have only had 2 actual replies back. One was a reply about alternative info they would accept. The other one was nicely sarcastic, asking me "What is my problem?"... Professionalism at it's best... I have now asked to close the account at least 4 times but, have heard nothing back.
Is there anyone who can suggest an action to take other than providing the info required?... Also i still have funds in my account on hold due to the limitations
Thanks
Jay
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