I'm a bit confused and am trying to understand how this happened. When you say he changed your password, are you saying he changed your Pay Pal password? Or your email password? So, basically, anyone who has their preferences set to use their mobile cell number for account recovery (login info. or password reset) would be vulnerable to this type of scam. So, if I'm understanding correctly, someone has a fake cust.service number. Could be for ANY company, you think you're calling the real company, you GIVE your email address, they attempt to access the "XYZ" system but they need a password. So, like many people, they have their account recovery options set to where they can use their mobile phone #. You give the caller your mobile #, they then attempt to reset your password, basically with your permission. You get that text message with a code from "XYZ's" system and then you hand it over to the scammer, who you thought was a customer service rep. Then that person uses the code, and gains access to "XYZ". Is this how it works? This is a new one on me, and would make sense. I will def. be changing all of my account recovery settings on all accounts! If anyone can confirm, I'm interested to know if this what is happening. Thanks!
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