You GOT IT!! I'm sorry if it's not clear I was very upset at the time. But yes, you call the customer service number and it's NOT really Paypal but listed in the Google's search right at the top with big letters saying "Call" you literally can not tell unless you are sitting at home completely reviewing every detail. I was in the car so I asked Google to search for Paypal Customer service number and it was brought up, I hit the top Call button from the search and it went straight to the SCAMMER!!! The scammer picks up (big clue apparently Paypal never has a real person right away) and asks for your email to know who's calling, then says for security I need to text you a verification code in order to speak to you (sounds authentic) so you get the code and give it to him, he immediately uses that as a recovery of password code and then within seconds of the call has total access to ACCOUNT & ALL YOUR INFO!!! During the conversation he even proved to me he was legit by repeating the name of my BANK. I don't think people realize how easy, quickly and flawlessly this happened and can happen to anyone. I'm not an idiot, I'm 53 yrs old, educated and computer savvy. For those who tell me it's my fault, WRONG, I should be able to trust Google not to list a SCAM PHONE NUMBER right at the top of their search!! And Paypal to protect my account and their Google search better. However you bring up a HUGE point about using your phone to verify who you are, I'm taking it off all my accounts. Thanks! Let me know if I'm still not explaining well. fyi... I have the scammer's phone number if you'd like to call and ask what they're doing, nobody else has...
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