@tednagel wrote: I just don't see how this works in any way as a business model, regardless of your problem with company procedures or falsehoods. @kernowlass wrote: @tednagel Advice depends on what your actual problem is really. But yes Paypal customer services appears to have got very poor recently, I have seen time and time again when advice given by a so called agent probably new to the job and reading from the first script he has found was wrong. st don't see how this works in any way as a business model, regardless of your problem with company procedures or falsehoods. Regardless of the reason for complaint, it is unacceptable that an agent can just completely lie to the customer. In my case, funds from a sale that I did, are on hold "due to a random security screening". I had to talk to three different agents to finally hear that reason. I have a 350 positive rating on ebay with nothing by all completely satisfied. I maintain a paypal credit account and card. All fully paid on time and clean. My complaint, as I stated originally, is that there is no way to contact anyone at paypal who can answer why the hold exists, in terms of company policy.
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