Can I ask you were you offered the option from the company to use a 35 dollar coupon instead of a refund like I was this morning? When I replied No politely of course, I was asked to rethink my decision! WTH! I promptly returned an email saying no I would like a refund and was then sent an automated response saying during peak times a reply can take between 7-15 days! Glad to hear you got your money back x How did you get it back please? What steps did you take? Thank you.
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