If you did not order, if you have not received what you ordered, if what you received is not as described, you can file a dispute with PayPal AND you should also file a dispute with your credit card company. Try to contact the company first by email or phone. If by phone get an email address for them and send an email after your phone conversation reiterating the phone what was promised during the phone conversation, i.e., "As per our phone conversation of Feb 12, 2019, you will ..........." And whatever else you want to say. You do not have to lose money on scams or undelivered or not what you ordered or not as described stuff.
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