Hello PayPal_Olivia, Finally, after years, somebody from PayPal picked up this thread. After PayPal_Sean giving instructions that do not work, Olivia you advise us to contact your various departments that normally do not respond to queries. Can you escalate the issue internally with your respective department and, instead of us writing down the problem hundred more times, ask them to login to their own website to see that under the timezone menu only GMT-8 is available, the other 23 timezones are missing so they can finally fix it. In addition, while I searched this particular thread I came across at least a dozen other threads complaining about the issue. PayPal's ignorance about this long time complained problem is very disappointing and unacceptable.
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During account creation, no matter from which country, GMT-8 Pacific Time is set up as time zone by default. The time zone then cannot be updated to the time zone of my country, there are no options in the drop down menu. This will mess up all transaction time especially, if dealing within Europe but transactions are booked in GMT-8 Pacific Time. Can somebody, preferably a PayPal admin advise, how can I set up the right time zone on my account?
There are dozens of similar post from the last 2-3 years but NONE of them has been responded by PayPal.
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