I asked my buyer to return his items to us, and when they were delivered Paypal automatically refunded his money. We never received the items back. The package was shipped with signature confirmation, I received a proof of delivery from USPS showing who signed for the package, as well as the address that it was delivered to. It was delivered to a completely different address. Paypal told me that the form that USPS sent me was not sufficient information to appeal my case. Anyone else experience this, or recommend what I can send to them instead? The Paypal rep told me to go to the post office for a proof of delivery but that it was I had already sent them that they declined.
... View more