I have had a similar issue. I bought an item. What I received was not what I ordered. The company would never respond to me to send it back (like the offer) so I filed a dispute. Finally, they said ship the item back and they will refund my money once it is received. The person gave me an addr4ess in China to ship it to.l I am trying to get $64 back. To ship a 1lb item to ch8ina with a tracking number was $50. The item came to me with a return address of San Francisco, CA. So I sent it there. I have begged to speak with a person and I keep getting ignored. I literally hate PayPal. The suggestion to use CAll US is crap as it does no work right now.
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