Good day, Can some one please help me, I have not received a EBAY parcel, when I tried opening a case, they sent me a message "Sorry, we're unable to open a case for this issue Unfortunately, we can’t open a case for you because it looks like there’s a payment issue with this order. Please contact PayPal customer support to cancel the payment. If you paid with a credit card, please contact your provider to cancel the payment." Can someone please assist me? Thanks a lot
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