i have been trying to accept an offer from seller giving me a refund and everytime i went to click on accept offer i got ERROR TRY AGAIN so i sent messages responding saying yes i accept offer but now paypal has closed the case. the email paypal sent me saying if i escalated it i would lose any offer of refund so i didnt escalate it thinking i would lose the refund offer and now they closed it and i havent got my refund and you cant talk to a person due to covid seriously paypal you cant just drop your customers because of covid. i am still entitled to this refund as it was offered by seller so i am going to report now to the afca IN AUSTRALIA and complain about the way you do business. even when i tried to re do something else to get my refund i got ERROR TRY AGAIN I RECOMMEND anyone in australia having problems contact afca. this is not right that we cant make contact with a person from paypal to sort out problems.
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