Hello, The buyer opened a dispute. I attached an official confirmation of delivery to the correct name and address. There was a document from the Russian Federation State Organization - Russian Post. The document was stamped and signed. Tracking information also shows it, and it's available online. After this, I've received an e-mail that It was not enough, and the case was closed for the favor of buyers. I left without money, and without a product. Support team is also surprised. Why official document from State organization is not enough? What delivery confirmation I need to give? I feel that I have been robbed. Please help!
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