Hello, to start with I DID try contacting PayPal through email, but the button to send the email support message was not working on the app, the mobile website or the regular website. So this is the 4th time I've had to do this. This time I'm just copying and pasting because I'm beyond fustrated and don't feel like writing again. If anyone has some advice on what to do here, I'd be glad to know.
THE ACTUAL MESSAGE:
Hello, I am having trouble adding my bank debit card to paypal. I a member of Chime banking services (THE BANKCORP BANK) and was able to attach my checking account via routing and account number just fine. I was attempting to send money via a paypal.me link, however, when trying to, I was told I had to use a debit card; bank accounts weren't an option available (which is rather aggravating and not convenient at all, I might add). So I tried adding my Chime bank debit card [multiple times, in multiple ways] and each time was given a prompt saying my card wasn't able to be added or used. This has become a major inconvenience by far. Why wouldn't my DEBIT CARD that is tied to a bank account be allowed to be added? Even if it was a prepaid, it's still a debit card with an expiration date, a balance, a card number, and a CVV number; there is no reason that it should not be accepted for transactions even if it doesn't get added as a payment method to my account. I've been trying for a couple days to do this and don't have time to wait for money to go into my paypal balance from my checking account. Not to mention I typed a whole message through your app to send and the "Send message" button was not functioning, tried your mobile site and same problem. So maybe have your techs look into that? Makes this even worse of an experience.) What do you all plan to do to fix this? It's far beyond unacceptable that an "industry leader for online transactions," can't seem to do what it's made for. I await your SPEEDY response and full fix to this issue.
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