I sent $1600 from my bank account to my husbands PayPal for our rent. As a surprise to me, my husband already paid the rent early and refunded me $1600. The money he refunded to me LEFT his PayPal account and was pending, before being (supposedly) credited to my PayPal balance. I checked my balance and it was not there. 41 days later I am still waiting for the refund and I opened a dispute as per the customer service recommendation. On top of the $1600 I was waiting for, PayPal has now taken ANOTHER $1600 from my husbands account, claiming he is at fault for ‘holding’ my money. This is incorrect as I was with him and saw the money be refunded to me. The money left his account, never arrived back to my bank or my PayPal, and now they’re accusing him of stealing and we are missing $3200 between us with no sign of a resolution. PayPal does not help in any way. I have sent message after message and each time it’s a new PayPal rep telling me they’re sorry and just to wait. I’ve been waiting. Waiting is costing me my home and my health. Someone please help me..
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