Hey guys, I have a problem here,
When I uploaded my documents to be verified, they declined my bank statement since it was over 6 months old. Apparently, I hit my transaction milestone. My dashboard is now stuck on the message below, meaning I couldn't provide any more documents.
"Thank you for providing the required information. We’ll get back to you within 2-3 business days."
I sent an email with my documents to the email below, they never confirmed receipt nor did they respond:
compliance-<removed >I am now very very mad because they will not provide me a means to communicate with them or upload any documents in case they need any. Bear in mind I already verified my Credit Card. How can I get help for my case? I will appreciate any assistance or advice.
Kind regards.
Lester.
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