Hello all,
I opened up a dispute for a transaction for an item that was never sent to me. I asked for my payment refunded.
Strangely, Paypal asked me to return the item and provide a tracking number, despite me stating in previous correspondence that I never received the item in the first place. (Which is the reason why I opened up a dispute to begin with.)
When I try to respond to PayPal via its message center stating the above, I receive an error saying 'Please Try Again', and that something went wrong on their end.
They have given me three days to provide a response.
I was wondering what I should do in this scenario.
Any advice at all, thanks in advance!
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