I own a small brick and mortar and also sell on Facebook. I am constantly having trouble with customers not being aware that we do not automatically ship your order. We have a lot of local pickups. I always included in my FB posts for customers to comment if they will need their order shipped. As we know and I am even guilty of everyone don't entirely read posts. This has caused me issues, even customers getting angry at me for not shipping their order, especially for holidays. How about an option on their invoice where they can select if they want an order shipped? Perhaps a preset amount put in by me to be added if they choose the shipping option. Just a thought and any advice anyone else might have to help with this issue is greatly welcomed and appreciated!
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