Hello everyone,
I am so frustrated I don't know what to do. For two weeks, I have been trying to change the name on my Paypal account so that it would match the name on my bank account, and therefore I could withdraw funds.
This should only be a technicality; I want to use my full name instead of just my first and surname.
I have done done as instructed; I have uploaded a photo of my passport and a bank document showing my name as it stands on my bank account.
TO NOW, MY NAME HAS STILL NOT BEEN CHANGED ON MY PAYPAL ACCOUNT.
i HAVE SENT FIVE EMAILS. AND PAYPAL HAS DONE NOTHING.
I am so sick of this, I feel like this company is holding my money and my account, and therefore my life hostage.
There is nothing I can do? I should just be ignored by this company and be helpless to collect the money that belongs to me?
Don't tell me to send another email. And don't say i should phone the call center and pay a dollar a minute. THIS IS NOT AIR
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