I sold the shoes for the buyer through paypal. I sold exactly the shoes that I got straight out from Nike, but buyer file reported that the shoes were fake. I told him to return the shoes back and I will refund him. He returned the shoes but those shoes aren’t correct as what I shipped to him. Paypal give him a refund, while the shoes aren’t correct. I tried to contact paypal many time but they always let the auto voice talk. What should I do now? How can I contact to Paypal headquarter? I got scammed by buyer and my balance is negative now
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