I recently tried verifying my PayPal account that I've had for several years now, and I provided the normal documents (photo ID, SSN, etc.) and I received a confirmation by email within a few hours saying that my photo ID wasn't readable. The email gave me these instructions on how to resend my docs: "Please log in to your account and check your notifications. Find the notification that asks you to provide documents to confirm your identity, and then follow the link to upload:" I did all of that, but when I click on "Provide Docs Now", it says that my documents are being reviewed and that I will receive an email once they are finished. The problem is that I already received an email, there is no link or button to reupload my files. I am confused as to whether or not my documents are being reviewed or already have been. I would appreciate any help to understand what is be going on.
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