I have been trying to resolve an account limitation for over a month.
I have gone thru various chats with no resolution. I've sent various documents on line to resolve our current address. One was a bank statement and the chat person said it came thru in Japanese (totally unacceptable response). I've called the phone number and left a call back number only to get a return call and put on hold for over 30 minutes with a hangup.
I need to speak to a manager and don't know how to resolve this issue.
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